Acknowledgement of Country

We acknowledge the Gadigal people of the Eora Nation as the Traditional Owners of the land on which we live and work. We pay our respects to their Elders past and present, and to all Aboriginal and Torres Strait Islander peoples, as custodians of this land.

Privacy Policy

We hope you enjoy browsing our inventive, nourishing, and inspiring bespoke food moments. We want you to feel safe and secure at every step of the way, so here's everything you need to know about our Privacy Policy

Last updated: 16 February 2024

ELENTI ("us", "we", or "our") operates the ELENTI website (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service and the choices you have associated with that data.

We collect personal information that you voluntarily provide to us when placing an order, making an enquiry or signing up to our newsletter, such as your name, email address, phone number, delivery address, dietary preferences, and any other information relevant to your order.

We use your personal information for the following purposes:

- To process and fulfill your orders.
- To communicate with you about your orders, inquiries, and updates related to our services.
- To provide customer support and respond to your requests.
- To personalise your experience and tailor our services to your preferences.
- To send you promotional offers, newsletters, and marketing communications if you have opted in to receive them.
- To comply with legal obligations and regulations.

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, if those parties agree to keep this information confidential and adhere to applicable data protection laws. 

These third-party service providers may include, but are not limited to, payment processors, delivery services, IT service providers, and marketing agencies. By using our Service, you consent to the sharing of your information with these third-party service providers for the sole purpose of providing and improving our services to you.

We may also disclose your personal information when we believe it is necessary to comply with applicable laws, regulations, or legal processes, or to protect our rights, property, or safety, or the rights, property, or safety of others.

We implement appropriate security measures to protect your personal information and maintain its confidentiality. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

We use cookies and similar technologies to collect information about how you interact with our website, such as the pages you visit and the links you click. This information may include your IP address, browser type, and device identifiers.

We use this data for analytical purposes to improve our website and services. It is aggregated and anonymized and does not personally identify you.

By using our website, you consent to the use of these tracking technologies and the collection of information as described above. You can disable cookies in your browser settings, but please note that this may affect the functionality of our website.

By using our Service, you consent to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with the terms outlined here, we suggest you refrain from using the website or provide any personal information to us.

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at hello@elenti.com.au

Thank you for choosing ELENTI.